Shipping & Returns |
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All transactions are final. Worldwide Inventory Network does not allow any returns on items delivered as described.
Items marked “hold for local pickup” will be stored free of charge for up to seven days. Items not picked up after seven days will be considered abandoned and will be returned to inventory and made available to other members. WIN will not refund Shared Management Fees for abandoned merchandise.
Damaged or defective items or missing parts / accessories not as described must be reported within 7 business days of receipt of product.
Shipping fees and/or Return shipping costs are not refundable and are the sole responsibility of the customer.
Due to the dynamic nature of the Internet, Shared Management Fees may change at any time without notice. WINwarehouse.org does not offer price protection.
Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Defective software will be exchanged for the same title only, and only if available.
To return a product you must obtain a Return Merchandise Authorization (RMA) number. Worldwide Inventory Network will not accept returns without prior authorization.
RMA numbers are valid for 30 days. RMA numbers will not be extended and will be closed upon expiration.
Once the RMA has been issued you will receive an email explaining what to expect during the return process. If the return is a multiple box shipment the RMA number must be marked on all packages returned. All packages returned must have the RMA number displayed in large bold letters on the outside of the box.
Unauthorized or Unmarked returns will not be honored and may be refused upon receipt and/or shipped back at the customer’s expense.
Shipments that are refused without authorization, or that are returned due to an invalid address, are subject to a 15% Return Fee plus applicable handling fees.
All product(s) must be returned as originally received to include original packaging, manuals, documentation, and all bundled accessories. Returns must be packaged appropriately as to minimize any unnecessary damage during transit. Product(s) damaged during shipment will invalidate both the warranty and RMA and will be returned to the customer at the customer’s expense.
All replacements are subject to product availability. If an exact replacement is not available upon testing, Worldwide Inventory Network may substitute the product(s) with a similar, suitable, or upgraded product(s) of equal or greater value within 7 to 10 business days. If none of these options are available Worldwide Inventory Network will credit the customer’s account for the Shared Management Fee paid upon checkout.
Other than Gift Certificates, credits expire 6 months after the date they are issued.
Worldwide Inventory Network will not be responsible or held liable for any incidental or consequential damages arising from the use or misuse of any product(s) it distributes including products with a net total cost of $0.00.
Worldwide Inventory Network reserves the right to refuse service to anyone.
Return Policies subject to change without prior notice. Customer should review these policies prior to completing a transaction.
Worldwide Inventory Network strives to be as accurate as possible in our content. In the event a product is listed with an error in the Shared Management Fee or incorrect content, Worldwide Inventory Network shall have the right to refuse or cancel any order whether or not the order has been confirmed and credit card charged. In the event that a credit card has already been charged and an order subsequently canceled, Worldwide Inventory Network will issue a refund to the credit card account in the amount of the charge.
This statement was last updated in May, 2008 |
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